Resident Touch

Messages for Owners/Managers that: Streamline Administration

• You have a gift basket waiting for you in the office.
• You have a credit on your account. Please pay $1150.00 for your April rent.
• Leasing office will be closed on Sat 6/26 and Sun 6/27. Please pick up any packages from the office by Fri 6/25
• We are missing your PG&E account number and parking permit number. Please call us at 555-555-5555. Thanks!
• Please come to the leasing office to pick up your new color-coded parking permits.
• Your lease is about to expire, please call us so we can discuss your renewal options.
• Refer a resident today and receive $200.00 off your next months rent

Follow Up on Maintenance Requests

• We received your request and have called a dishwasher service person. We will let you know as soon as a repair time is scheduled.
• Your dishwasher will be repaired today between noon and 2:00. We will confirm when the service is complete.
• Your dishwasher has been fixed. Please let us know if you have any further problems. Thank you! Management.
• Your satisfaction is our priority; please let us know if we can assist you with anything else.

Keep Projects on Schedule and on Budget

• Painters will be painting back of your bldg on Tuesday 3/23. Please remove any items from this area.
• Resurfacing parking lot tomorrow. Please park on street until Friday
• Carpet replacement on your floor today. Please minimize hallway use between 11 and 3:00

Minimize Premises Liability

• Tree down between buildings 1 and 2. Please take alternative sidewalk
• Electrical wire damage near parking lot 1. Please keep clear until we can repair
• Mountain lion sited near Oak Creek. Please stay indoors until further notice
• Be reminded speed limit is 5mph in parking lots. Please watch for pedestrians

Messages for Residents that: Minimize Inconveniences

• Water will be shut off today between 10:00 and 4:00 for plumbing maintenance. Apologies for the inconvenience.
• Air conditioning will be turned off tomorrow from 10-4 for maintenance.
• Roofers are repairing gutters on buildings 2 and 3 today. Thanks for your patience.
• We’re having network issues. No wi-fi today or tomorrow. Apologies!

Build Community

• Storm-caused power outage. Pls join us by the fire in the common room
• Pool-side BBQ tonight from 7-10. See you there!
• Deal of the Week. Elephant Bar is offering 2 for 1 dinner to all ABC residents this Tuesday from 5-7p.m. Bring mail with address.
• Gold party 6-8 tonight. Bring your old, broken, unwanted gold to exchange for cash!

Prospect Touch

Attract New Residents Faster

• (Interactive) Thanks for your text! For info re studios reply vipst; for 1bdrms reply vip1; for 2bdrms reply vip2 or call 444-444-4444
• Beautiful 2bed/2bath unit is now available for only $1995/mo. Includes laundry. 2 weeks free if rented by this Friday 1/13
• ABC open house today 9-6. Stop by to see our remodeled units or call 444-444-4444 for more information
• Newly remodeled 2bd/2bath now available with laundry for $1295/mo. Please call 444-444-4444 to secure or see www.abc.com for details
• Beautiful 1 bedrm units available now for $995/mo. No longer in need? Refer a friend and get our referral fee. See www.abc.com

Manager Touch

Streamline Your Internal Communications

• (To Staff) Monthly luncheon is today in the Pluto Conference Room, now at 11:30. Please note time change. See you there!
• (To Maintenance) Inspection is happening today. Please clean up tools from garden area. Thanks!
• (To Vendor) Ice machine is leaking. Please send a technician over. Thank you!