Text Mobile Alerts is a web-based application that lets property managers send text message and email communications to residents and prospects, from the comfort of any computer, with just one click. TMA offers 2 distinct services in 1 - Resident Touch and Prospect Touch

Resident Touch™

Resident Touch helps you improve your management-to-resident communications and relations by providing a platform that lets you easily send text messages (with e-mail copies and even attachments) to residents. You simply

When should you use Resident Touch? We're so glad you asked! Use Resident Touch anytime you have a message to communicate to your residents, whether individually or as groups. As you probably know, effective communication between managers and residents correlates directly with the likelihood of residents to renew their leases, which goes straight to your bottom line!

Here are some common uses of Resident Touch:

  • Maintenance Follow Up
    • Let residents know their work order has been received and is underway
    • Notify that a given project is on schedule, delayed or complete
    • Ensure that your resident is completely satisfied with the job done
  • Quality of Living Residents appreciate notification about
    • Water shut offs
    • Air conditioning or heater maintenance
    • Packages waiting in the front office
    • Pool closures
  • Safety Residents need to know about
    • Downed electrical lines
    • Flood situations
    • Broken gates
    • Hurricane warnings
    • Intruders on the property
  • Streamline Operations Get projects done on time and on budget
    • Deliver lease renewals and remind about deadlines
    • Get cars moved in time for parking lot maintenance
    • Get patio furniture moved prior to power washing patios
    • Get windows opened for window cleaning
  • Build Community Invite and remind residents to
    • Come to Poolside Mixers
    • Attend meetings to discuss air traffic patterns
    • Gather at Mike's Pizza to get to know their neighbors
  • Collect Rents Faster!
    • Text message reminders have helped hospitals reduce missed appointments by 50%, so they can help you collect your rents faster too!

See Sample Messages

Prospect Touch™

Prospect Touch helps you quickly fill vacancies using mobile marketing. You simply post a sign or print advertisement that contains the short code 91011 and your unique keyword. People who see this call to action and are interested in learning more about your community will text in to receive more information. You decide what message you want them to receive, from specials to rental rates or move-in dates.

In addition to supplying information to prospects through TMA, once a prospect has texted in, you can then proactively reach out with text messages that invite them in for a tour, offer some incentive or otherwise entice them to become residents at your community. Here's how it works:

Here are some sample Prospect Touch messages:

  • Linden Oaks open house today 9-6. Stop by to see our remodeled units or call 444-444-4444 for more information
  • Newly remodeled 2bd/2bath now available with laundry for $1295/mo. Pls call 444-444-4444 to secure or see www.oaks.com for details
  • We have 3 1-bedrm units available now for $995/mo and are offering 2 wks free rent if you sign by Friday. First come, first serve!
  • We have beautiful 1 bedrm units available now for $995/mo. No longer in need? Refer a friend and get our referral fee. See www.oaks.com for details